Privacy Policy

Post Oak Barbecue (“Post Oak,” “we,” “us,” or “our”) respects your privacy and is committed to being transparent about how information is collected, used, and shared when you visit our website, interact with our digital services, participate in promotions or rewards programs, apply for employment, or otherwise communicate with us.

This Privacy Policy describes the types of information we may collect, how we use it, the technologies we use on our website, and the choices available to you.

By using our website, you acknowledge the practices described in this Privacy Policy.

1. Information We Collect

We may collect information that you voluntarily provide to us as well as certain information automatically collected when you interact with our website.

Information You Provide

Depending on how you interact with Post Oak, we may collect information such as:

• Name
• Email address
• Phone number
• Mailing address, when applicable
• Preferred Post Oak location
• Information submitted through contact forms
• Catering inquiry information
• Event inquiry information
• Rewards or loyalty program enrollment information
• Promotional offer or giveaway information
• Employment application information
• Resume, work history, availability, and other employment-related information
• Feedback, comments, or other information you choose to provide

You are not required to provide personal information simply to browse our website.

2. Promotions, Free Offers & Rewards

From time to time, Post Oak may offer promotions, giveaways, complimentary items, rewards, loyalty programs, or other special offers, including promotions such as our free pork sandwich offer.

When you sign up for an offer or program, we may collect information such as your name, email address, phone number, preferred location, or other information necessary to administer the offer.

We may use this information to:

• Deliver or validate the requested offer
• Enroll you in an applicable rewards or loyalty program
• Communicate information related to the promotion
• Prevent duplicate or fraudulent redemptions
• Understand participation in our promotions
• Send marketing communications where you have provided the appropriate consent
• Improve future promotions and customer experiences

Participation in a promotion may be subject to additional terms displayed at the time of enrollment.

3. Email & Marketing Communications

If you provide your email address or otherwise opt in to marketing communications, Post Oak may send you information regarding:

• Restaurant news
• Promotions
• Special offers
• New menu items
• Bar and whiskey features
• Events
• Catering
• Rewards
• New locations
• Other Post Oak updates

You may unsubscribe from marketing emails at any time by using the unsubscribe link included in the communication.

We may still send non-promotional communications when necessary, such as messages relating to an inquiry, transaction, application, or service you requested.

4. Location Selection & Browser Storage

The Post Oak website may ask you to select a restaurant location when entering the website, such as Tennyson Street or Evans Avenue.

To improve your browsing experience, we may store your selected location within your browser using cookies, local storage, session storage, or similar browser-based technology.

This allows the website to remember your selection and display content relevant to the location you selected without requiring you to choose a location every time you navigate to another page.

Information stored for this purpose may include your selected restaurant location and related website preferences.

You can generally remove this information by clearing cookies or website data through your browser settings. Doing so may cause the website to ask you to select your preferred location again.

5. Cookies & Similar Technologies

Post Oak and our service providers may use cookies, pixels, tags, local storage, and similar technologies to operate and improve the website.

These technologies may be used to:

• Remember website preferences
• Remember your selected Post Oak location
• Maintain website functionality
• Understand how visitors navigate the website
• Measure page and content performance
• Identify technical issues
• Measure advertising effectiveness
• Understand marketing campaign performance
• Improve our website and customer experience

Your browser may allow you to block, delete, or limit cookies. Some website features may not function as intended if certain technologies are disabled.

6. Meta Pixel & Advertising Technologies

Our website may use the Meta Pixel and related technologies provided by Meta Platforms, Inc.

The Meta Pixel helps us understand how visitors interact with the Post Oak website and measure the effectiveness of advertising campaigns on platforms such as Facebook and Instagram.

Depending on your browser settings, consent choices, and Meta’s technologies, information collected through the Meta Pixel may include:

• Pages viewed
• Website interactions
• Referring pages
• Device and browser information
• Approximate location derived from technical information
• Advertising identifiers
• Actions taken after viewing or interacting with an advertisement

We may use this information to measure advertising performance, understand customer journeys, create advertising audiences, improve marketing campaigns, and show more relevant Post Oak advertising.

Meta processes information collected through its technologies according to its own privacy practices.

Your ability to control advertising personalization may depend on your browser settings, cookie preferences, and settings associated with your Meta account.

7. Tag Management & Analytics

We may use tag-management technologies to manage analytics, advertising, measurement, and other website scripts.

These tools may allow us to deploy and manage services such as analytics platforms, advertising pixels, conversion tracking, and other website technologies.

We may also use analytics services to understand information such as:

• Number of website visitors
• Pages visited
• Time spent on the website
• General navigation patterns
• Device and browser types
• Referring websites or marketing campaigns
• Approximate geographic region
• Website interactions and conversions

We use this information primarily in aggregated form to understand website performance and improve the Post Oak digital experience.

8. Contact & General Inquiry Forms

If you submit a contact form or other inquiry through our website, we may collect the information you provide, including your name, email address, phone number, message, preferred location, and other information relevant to your request.

We use this information to respond to your inquiry and provide the requested assistance.

9. Catering Inquiries

When you submit a catering inquiry, we may collect information necessary to understand and respond to your event needs.

This may include:

• Name
• Email address
• Phone number
• Event date
• Event location
• Number of guests
• Catering preferences
• Event type
• Requested services
• Additional information you provide

We use this information to prepare quotes, communicate about catering services, coordinate events, and manage catering opportunities.

If our catering process uses or redirects you to a third-party platform, information submitted through that service may also be governed by that provider's privacy policy.

10. Employment Applications & Open Positions

Our website may display current employment opportunities at Post Oak Barbecue and allow prospective employees to submit information through an online application form.

If you apply for a position, we may collect information such as:

• Name
• Email address
• Phone number
• Position of interest
• Preferred restaurant location
• Availability
• Employment history
• Resume
• Qualifications
• Experience
• References, if requested
• Other information you voluntarily provide

Employment application information will be used to evaluate your candidacy, communicate with you regarding employment opportunities, conduct the hiring process, and maintain appropriate recruiting records.

Submitting an application does not guarantee employment or an interview.

Please do not provide highly sensitive personal information through a general website employment form unless specifically requested through an appropriate hiring process.

11. Automatically Collected Information

When you visit the website, certain technical information may be collected automatically.

This may include:

• IP address
• Browser type
• Device type
• Operating system
• Referring website
• Pages visited
• Date and time of visits
• General geographic information
• Website interactions
• Technical identifiers
• Cookie or advertising identifiers

We may use this information for security, analytics, website operation, troubleshooting, advertising measurement, and improving the website.

12. How We Use Information

We may use information collected through the website to:

• Operate and maintain the website
• Provide location-specific website experiences
• Respond to questions and inquiries
• Process catering requests
• Administer promotions and rewards
• Communicate with customers
• Evaluate employment applications
• Improve our restaurants, website, and services
• Understand website usage
• Measure marketing performance
• Conduct advertising and remarketing
• Prevent fraud or misuse
• Protect our website and systems
• Comply with applicable laws
• Enforce our policies and agreements

We may also use aggregated or de-identified information for analytics, planning, and business purposes.

13. How We Share Information

We do not sell personal information in the ordinary sense of exchanging it directly for money.

We may share information with service providers that help us operate our business, website, and marketing activities, including providers of:

• Website hosting
• Analytics
• Advertising
• Email marketing
• Rewards and loyalty programs
• Catering or ordering services
• Forms and communications
• Cloud storage
• Recruiting or employment services
• IT and security services

These providers may process information according to their own privacy policies and contractual obligations.

We may also disclose information when reasonably necessary to comply with law, respond to legal requests, protect Post Oak or others, investigate fraud or security concerns, or enforce our rights.

Information may also be transferred as part of a merger, acquisition, financing, restructuring, sale of assets, or similar business transaction.

14. Third-Party Websites & Services

Our website may contain links to third-party websites and services, including online ordering, catering, social media, maps, ticketing, reservations, payment services, or other platforms.

When you leave the Post Oak website or interact directly with a third-party service, that provider's privacy policy and terms may apply.

Post Oak is not responsible for the privacy practices or content of third-party websites.

15. Social Media

Our website may link to or integrate with social media services such as Facebook and Instagram.

Interactions with those platforms are governed by the privacy policies and settings of the applicable social media provider.

Information you publicly share through social media may be visible to others.

16. Data Retention

We retain personal information for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, comply with legal and business obligations, resolve disputes, maintain appropriate records, and enforce agreements.

Retention periods may vary depending on the type of information and why it was collected.

17. Data Security

We use reasonable administrative, technical, and organizational measures intended to protect personal information.

However, no website, electronic transmission, database, or storage system can be guaranteed to be completely secure.

You should use appropriate caution when transmitting information online.

18. Your Privacy Choices

Depending on your location and applicable law, you may have certain rights regarding your personal information.

These may include rights to request:

• Access to certain personal information
• Correction of inaccurate information
• Deletion of certain information
• Information about how personal information is used
• Withdrawal from certain marketing communications
• Opt-out from certain targeted advertising or data-sharing activities

Certain exceptions may apply.

To submit a privacy-related request, contact us using the information provided below.

We may need to verify your identity before completing certain requests.

19. Colorado Privacy Rights

Colorado residents may have rights under the Colorado Privacy Act, subject to applicable thresholds, definitions, exemptions, and other legal requirements.

Where applicable, these rights may include the ability to access, correct, or delete certain personal data, obtain a portable copy of certain data, and opt out of certain processing involving targeted advertising, sale of personal data, or qualifying profiling.

If applicable to our processing, requests may be submitted using the contact information below.

If we deny an eligible privacy request, Colorado law may provide a right to appeal that decision. An appeal may be submitted using the same contact method and clearly identified as a “Privacy Request Appeal.”

20. Children's Privacy

The Post Oak website and services are intended for a general audience and are not directed toward children under 13.

We do not knowingly collect personal information from children under 13 through the website.

If we learn that information from a child under 13 has been collected inappropriately, we will take reasonable steps to delete it.

21. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our website, technology, business practices, services, or legal requirements.

When changes are made, the “Last Updated” date at the top of this page will be revised.

We encourage visitors to review this Privacy Policy periodically.

22. Contact Us

If you have questions about this Privacy Policy or wish to submit a privacy request, contact: